Last updated December 2025.
Well Yoga is committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy explains how we collect, use, and protect your personal information in line with UK data protection law, including the UK General Data Protection Regulation (UK GDPR).
1. Who We Are
Well Yoga (Louise Yoga)
UK-based yoga business
Email: hello@wellyoga.uk
For the purposes of data protection law, Well Yoga is the data controller of your personal information.
2. What Personal Data We Collect
We may collect and process the following personal data:
• Your name
• Email address
• Home address
• Date of birth
• Phone number
• Payment and billing information (processed securely by our payment provider)
• Membership details
• Class attendance information
• Communication preferences
• Any information you choose to share with us relating to your health or wellbeing (only where relevant to your yoga practice)
We only collect information that is necessary to provide our services.
3. How We Collect Your Data
Your personal data may be collected when you:
• Sign up for a membership or make a payment
• Register for classes, workshops, retreats, or events
• Join our mailing list or private Facebook group
• Contact us by email, message, or social media
• Complete forms related to your membership or attendance
4. How We Use Your Data
We use your personal data to:
• Manage memberships and payments
• Communicate with you about classes, schedules, and updates
• Provide access to online content and community spaces
• Respond to enquiries or support requests
• Meet legal and accounting obligations
We will only use your data where we have a lawful basis to do so.
5. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
• Contract – to provide the services you have signed up for
• Legitimate interests – to manage and improve our services and communicate with members
• Legal obligation – for accounting and tax purposes
• Consent – where you have explicitly agreed (e.g. marketing emails)
You may withdraw consent at any time.
6. Payments
All payments are processed securely through third-party payment providers.
Well Yoga does not store or have access to your full card details.
Our payment providers are responsible for securely handling your payment information in line with their own privacy policies.
7. Sharing Your Data
We do not sell or share your personal data with third parties for marketing purposes.
We may share data only where necessary with trusted service providers, such as:
• Payment processors
• Email communication platforms
• Booking or membership systems
These providers are required to handle your data securely and lawfully.
8. Data Storage and Security
We take appropriate steps to keep your personal data secure and protected against unauthorised access, loss, or misuse.
Your data is stored only for as long as necessary to provide our services and meet legal requirements.
9. Your Rights
Under UK GDPR, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to or restrict certain types of processing
• Withdraw consent for marketing communications
To exercise any of these rights, please contact us at hello@wellyoga.uk
10. Cookies and Website Data
Our website (under construction at the point of writing the policy), may use cookies or similar technologies to improve user experience.
There will be a step to control cookie settings through your browser.
11. Private Facebook Group
If you choose to join our private Facebook group, please note that Facebook has its own privacy policies in place.
We encourage respectful use of the group and advise members not to share sensitive personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on our website or communicated where appropriate.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:Email: hello@wellyoga.uk